Once a user has entered search paremeters, the parameters can be saved as a filter to be quickly applied during future use. The live feed is searchable by date/time, keyword, and specific firehouses, ambulance stations, and medic units. Incident this occurs when multiple units are dispatched to the same incident. In many instances, duplicate pages for different stations will show up for a given Those calls appear in order on our live feed. Whatever circumstance the caller needs assistance. The main functionality of Delco Dispatch is the live feed of calls being dispatched from the Delaware County Communications Center.Īs an emergency takes place, dispatchers send fire apparatus, ambulances, and advanced life support units to intervene in With the help of that small group of people,ĭelco Dispatch became a platform that emergency responders from each corner of Delaware County, Pennsylvania could utilize to better inform them of events going on around them. As that group of people used Delco Dispatch during their paid and volunteer shifts at local ambulance stations,įirehouses, and medic units, they made suggestions and reported bugs about the site. Some better insight into the world around them. The project began as a way for a few EMTs and firefighters to gain For questions about the 911 system in Delaware County, please call the Delaware County Department of Emergency Services at (607)832-5600, or fill out the form below.Delco Dispatch was founded in July of 2013. Many local fire departments have reflective signs available for purchase. Again, it is extremely important to know your 911 address and it is equally important to have your address displayed in a conspicuous location on your property so that emergency responders can easily find you if the need arises. These "hang up" responses use valuable resources that might be utilized in another way. This response is only to determine whether or not there is an actual emergency. Hanging up before you speak with the 911 dispatcher will prompt a law enforcement response to your location. If you dial 911 in error it is very important that you stay on the phone and explain to the dispatcher the fact that you called by mistake. (Yelling or arguing with the 911 operator only causes a delay in getting help to you.) These EMD trained dispatchers will also be able to provide you with instructions to help you assist someone in need prior to the ambulance arriving to the scene. ![]() If you need to call 911 it is extremely important you remain calm and answer all of the questions the 911 dispatcher asks. Through a series of questions this system allows the dispatcher to determine what level of Emergency Medical Services (EMS) response will be needed for your situation. For medical emergencies, Delaware County utilizes and all dispatchers are trained in Emergency Medical Dispatch (EMD). This questioning will provide the 911 dispatcher with the needed information to get the appropriate help to you. The 911 operator will also ask you a series of questions to determine what type of emergency you have. You should post this information near your phone for quick and easy reference. Remain calm and provide the information requested by the 911 operator. The call taker/dispatcher will need to verify your address and phone number. That number is: 9-1-1 "Delaware 911 - What is the address of your emergency?" This is the greeting you will hear if you call 911 in Delaware County. ![]() If you live in Delaware County and have an emergency that requires the fire department, ambulance, or police to respond, there is only one number you need to call.
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